For a summary, please refer to our Privacy Notice.
Effective date: September 2019
This page informs the User of iSense’s policies regarding the collection, use, storage, hosting, disclosure, transfer, and deletion of Data when he/she uses the Services and about the choices and rights the User has associated with that data. iSense is committed to protecting the privacy of the collected Personal Data.
iSense uses the collected Data to provide and improve the Services. By using the Services, the User agrees to the collection and use of information in accordance with this Policy.
Services in the iSense context means the use of the following applications, services and content of iSense (hereinafter„Services“) by an individual, acting on his/her own or and his/her company’s behalf, from within any country in the world (hereinafter "User" or "Users"):
iSense can access the Services for maintenance, updates, help desk and monitoring purposes. iSense can also access specific User Accounts and view, access and change the information given there in order to ensure the accuracy, truthfulness and completeness of the information the User shares with other Users.
The User is the individual using iSense’s Services.The User is a person who has an individual account to sign in to the Services.
The Developer means the person having developed the Services. The Developer can access the Services for maintenance, updates, help desk and monitoring purposes. The Developer never signs in to a specific account but has only a global access to the platform as an administrator.
Data Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purpose of this Policy, iSense is the Data Controller of the User’s data.
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. For the purpose of this Policy, iSense is to be considered as Data Processor.
In the context of this policy, the reference to "Personal Data" includes User’s Data, Usage Data, Tracking Cookies Data, Service Data and Access Data, excluding Meta Data.
iSense collects different types of data for various purposes with the aim to provide and improve the iSense Services.
iSense collects the data needed for the User to access the Services. iSense is hosting this data including the Content uploaded by the User onto his Collection Manager on a cloud of a third party provider (see section 11). iSense is processing the data as to provide the User with the needed information or requested service. Insofar as the GDPR (General Data Protection Regulation) is applicable (see section 14) all processing is based on consent of theUser (Article 6 clause 1 a GDPR). All actions of the User will be tracked and recorded in an audit log. The User can consult the log upon request.
Types of Data Collected
While using the Services, iSense may ask theUser to provide it with certain personally identifiable information that can be used to contact or identify the User (hereinafter "User’s Data"). Personally identifiable information may include:
The User may opt out of receiving any, or all communications from iSense except communications needed by iSense in order to fulfill a contract with the User by contacting iSense at following address: firstname.lastname@example.org.
The User’s data will not be used for marketing purposes in relation to third parties.
While using the Services, the User may provide iSense with data about flavors and taste ingredients (hereinafter: “Flavor”) or about Flavors he/she is interested in requesting (hereinafter: “Flavor Data”). This may include:
iSense will not share Flavor Data with third parties or use the Data unless the User has given his/her express consent. The User can, via the iSense Platform, make Flavor Data visible partially or fully and accessible to all Users or to specific Users.
Usage Data is data collected automatically either generated by the use of the Services or from the Service’s infrastructure itself (for example, the duration of a page visit).
iSense may also collect information that theUser’s browser sends whenever the User visits the Services. This data may include information such as the User’s computer's Internet Protocol address(e.g. IP address), browser type, browser version, the pages of the Services that the User visits, the time and date of his/her visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When the User accesses the Services by or through a mobile device, this data may include information such as the type of mobile device the User uses, his mobile device unique ID, the IP address of his mobile device, his mobile operating system, the type of mobile Internet browser he uses, unique device identifiers and other diagnostic data.
Metadata is a description or definition of electronic data, or data about data. It is also referred to as “BusinessIntelligence data” and is part of the “Big data”. Metadata are anonymous, general and aggregated statistics not related to physical or identifiable persons, used for security purposes and in order to enhance the quality of the Services. Metadata can include descriptive tags and information about when a document (i.e. a flavor profile a flavor safety datasheet, a flavor specification) was created, and what it contains (i.e. main characteristics of given profiles for a quicker search, indexing and sorting data).
Tracking Cookies Data
iSense uses the collected data for various purposes:
The User’s data will not be used for marketing purposes in relation to third parties.
iSense will store the Users Audit log Users Access Control log for 6 months.
The Users profile and the Personal Data that comes with it, is stored as long as the User is using the Services or for as long as is needed to comply with the applicable law. At the end of the storage period of Personal Data, the Data may be anonymized and used for statistical and analytical purposes.
Metadata are stored indefinitely as they are anonymous, not related to any identified or identifiable individual person.
The User’s information, including PersonalData, may be transferred to — and maintained on — hosting providers located outside of his/her state, province, country or other governmental jurisdiction where the data protection laws may differ from those of the User’s jurisdiction(see section 11).
Disclosure for other Users
The iSense Platform aims to connect suppliers of flavors and persons interested requesting such flavors. The User can via the iSense Platform make Data partially or fully visible and accessible for allUsers interested in requesting Data or to specific Users chosen by the User.
Disclosure for Law Enforcement
Under certain circumstances, iSense may be required to disclose Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
a) User Account
When a User Account is deleted, all tracked action stays in the system but without relation to an individual person. An ID replaces the Users info. This ID is anonymous and not related to the User.
When a Flavor is deleted, all information related to the flavor – except anonymous Metadata – will be taken off theServices and will (in case the information about the flavor has been made public for all or some other Users) no longer be visible for other Users.
iSense aims to take reasonable steps to allow the User to correct, amend, delete, or limit the use of Personal Data.
Whenever made possible, the User can update theUser’s Data directly within his/her account settings section. If the User is unable to change the User’s Data, the User may contact iSense at email@example.com to make the required changes.The User is entitled to exercise the following rights with iSense any time:
Please note in this regard that it is not possible to oppose generic advertising on our websites or in our applications.This is the same type of advertising that you might find in a newspaper or paper magazine.
iSense collects and processes data according to the applicable Swiss Data Protection Regulation and – if applicable – the GDPR (GeneralData Protection Regulation).
The data is hosted with a third party cloud service. At this time iSense is working with Amazon Web Services in Ireland.
iSense has no access to the content, privacy policies or practices of any third-party sites or services. Therefore, iSense does not assume any responsibility in this regard.
This Policy and the rights and obligations of the parties hereunder shall be constructed, enforced and governed in accordance with substantive Swiss Law without regard to its conflicts of laws principles. In certain cases, the GDPR (General Data Protection Regulation) may be applicable.