These data protection provisions indicate how iSense AG, located Brandschenkestrasse 76, CH 8002, Zurich, Switzerland (hereinafter referred to as "iSense") uses personal and non-personal data collected during the use of our online platforms or created as part of a collaboration.
They also inform you about the rights you have under data protection and how you can exercise them.
By using our online platforms, you tacitly agree to our data protection provisions, meaning that you agree to the processing of your personal data in accordance with the said provisions. If the processing of personal data is necessary to defend our legitimate interests and those interests prevail over the protection of personal data, we may, in particular cases, proceed to the processing of personal data even without your express consent, to the extent permitted by law.
From a general standpoint, there are two categories of data being processed when you come into contact with us or use our platforms: on the one hand personal data (A) and non-personal data (B) on the other hand.
A) Personal data:
Personal data is all the data that pertains to you and that can provide information about your person. This is for example your first and last name, mailing address, email address, phone number and similar information. It is worth noting that, in our case, anything except your identity, such as mailing address, email address, phone number is even ‘borderline’ to being personal since iSense is a service for professionals, and such information would be more of a professional (with respect to your employer) than of a personal nature, but throughout this document we will nevertheless consider it as being personal.
Information that cannot be linked directly to your person, that is, to your identity, is not personal data.
The processing includes any use of your personal data. This includes, among other things, the seizure, collection, anonymization, retention, management, use, transmission, communication or deletion of your personal data.
For you and your confidence, we respect the rules imposed by the Swiss data protection laws and, where applicable, those of the European Union. This means that we are transparent to you regarding the personal data we are dealing with. We only process personal data that we obtain lawfully, whether it is through the conclusion of a contract with us, your subscription and usage of any of our services or products, your consent to that effect or because it matters to us to improve for you our offer, our products and our services.
If we no longer process your personal data and are no longer legally obliged to keep it, or if you no longer wish us to hold and process this data, we will cease to do so.
You have at all times the possibility to be informed about the processing of your personal data or to oppose this treatment. For information on how to do this, please refer to Chapter 12.
B) Non-personal data:
When you come into contact or do business with us, we collect, as well as third parties (partners that are bound to strict confidentiality with us by Contract and Law, or other customers as per our mutual contractual agreements), non-personal data on our websites and in our applications through various technologies.
Non-personal data is information that cannot be directly linked to your person, and therefore to your identity. We do not necessarily link your personal data to this data, which therefore remain anonymous to us, unless it is requested by your potential customers under the provision of our services, and of course not without your prior consent.
We collect and process this data so that we can continually improve our products and services and tailor them to your needs, identify trends, establish statistics on the use of our digital offerings and evaluate them. This data is also used to offer your company a satisfactory visibility on our marketplace under the provision of our mutual agreements.
Depending on the public website, online platform or application, information request forms, registration and the creation of a user account are necessary for the use of certain services.
When fulfilling such forms or registering, personal data such as surname, first name, company name, company address, professional e-mail address, professional telephone number and possibly other data are collected and preserved.
Furthermore, personal data are also collected and retained if they are necessary for orders, specific requests, etc.
Requests towards our contact or support centers can also be recorded and maintained for training and quality improvement purposes, but also following up with you to satisfactorily solve any pending requests you may have with respect to our services or products
You agree that iSense treats your personal and non-personal data for the following purposes:
We may as well use your email address to periodically send you a newsletter or let you know about new offers or services. You may, at any time, let us know that you are opposed to receiving those and we will ensure you are unsubscribed to such services.
Transmitting your Data to service partners and third parties
iSense is offering a Business To Business (B2B) marketplace to its members. Obviously, it means that it establishes relationships between you and other members, would you as an Individual be entitled to act on behalf of a Provider of Flavors or Recipes that could be of interest to Individuals duly representing Food and Beverages Companies, or would you as an Individual be entitled to act on behalf of a Food and Beverage Company interested in the Flavor or Recipes of a Provider.
This means that Personal Data such as the way to contact you may with your consent be transmitted to an authorized third party interested in such Products or Services, and that non Personal Data related to Products and Services characteristics may be exchanged as well.
Such exchange of Information is strictly bound and confidential to the exchanging parties, and especially with respect to Sensory data, or Technical characteristics of Products or Services, can only occur through iSense Platform.
Moreover, iSense also uses Third party partners to deliver all or parts of its Services, and may need to transmit all or parts of your personal or non-personal data for the sole purpose of conducting its business. Such Third Party Partners are bound to strict confidentiality agreements with iSense and are not allowed to use such Data outside of its cooperation with iSense.
You acknowledge the fact that any written exchange between you and iSense must be kept by iSense for six months in accordance with the law.
The disclosure of data under the law, for example for the prosecution and discovery of illegal activities, remains reserved.
The interactions between our systems delivering the web based services of iSense are based on state of the art secured APIs and monitored and maintained against potential security breaches to protect your Data. For confidentiality reasons, we do not want to elaborate further on those techniques in this document.
Audience and Threat Analysis
On its websites and in its applications, iSense is likely to use anonymous analysis technologies for consultation of websites and applications in order to continuously improve them. Details regarding those techniques would be available on demand at a later stage.
Links to other web sites
We retain personal data as long as necessary for the fulfillment of the mandate or compliance with legal obligations. Subsequently, we strive to anonymize this data so that we can continue to use it for statistical purposes. If, for whatever reason, it is not possible, they are deleted.
iSense operates secure data networks that meet current technical standards. Appropriate technical and organizational measures are taken to carefully safeguard your data from loss, destruction, falsification, tampering, or unauthorized access.
Despite the appropriate technical and organizational measures taken by iSense to protect its marketplaces and data from disclosure due to errors in the transmission of data and / or unauthorized access by a third party, iSense cannot assume responsibility for such unwanted events.
Your personal data belong to you. Also, you have the right to decide what happens to them. You are always entitled to know what it is. Under the General Data Protection Regulation, you have the following rights:
Permission to access :
You have the right to know at any time whether iSense processes your personal data and, if so, which personal data.
Right of rectification of your personal data:
You have the right to have your personal data rectified at any time if you notice that we are processing incorrect data belonging to you.
Right to erase your personal data:
If the processing of your personal data is no longer necessary, for example because you are no longer bound by contract to iSense or have left your Company or if you no longer accept that your personal data are processed, you may require erasing them. We will delete your personal data, as long as we are no longer required to keep it for a certain period of time, for example by virtue of a legal obligation to keep it.
Right to restrict or block the processing of your personal data:
You have the right at any time to restrict or block the processing of your personal data, as long as we are no longer required to keep or process it for a certain period.
Right to oppose treatment:
You have the right to withdraw your consent to the data protection provisions at any time. This option is given to you after logging into your account. A simple email sent to firstname.lastname@example.org with the corresponding consent withdrawal information is also sufficient. Please use the e-mail address with which you have registered on our platform. We can then be sure that the opposition comes from you.
However, you have to understand that the amount of your Personal Data used by iSense is very limited, basically we only use your name and professional contact details. Opposing this treatment would mean that we have to cancel your account.
Please note in this regard that it is not possible to oppose generic advertising on our websites or in our applications. This is the same type of advertising that you might find in a newspaper or paper magazine.
When processing your personal data, we comply not only with the Swiss Data Protection Act and its ordinance, but also, where applicable, the European Union Data Protection Regulation (GDPR).
You have the right to make a statement or file an appeal with the competent supervisory authority if you believe that the processing of your personal data does not comply with data protection. You can do this with the supervisory authority of the country in which you are domiciled or in which you work, or the place or country in which the data breach occurred.
iSense regularly updates the provisions on data protection to the current state of the measures relating to the use and protection of personal data.
The current version of the data protection provisions is the one published by iSense. Please review these data protection provisions regularly so that you are always aware of what happens to your personal data and how you can exercise your rights.